Vestibo

Pricing

Pricing, written plain.

Free to start. Clear allowances, no surprises — we alert you long before any overage.

Tier · free

Free

Try the front desk on chat and booking — free forever.

$0/ yr

Web chat included · voice starts on Solo

  • 1 agent, ready in minutes
  • Website chat, embedded on your site
  • Built-in booking calendar & contacts
  • 100 conversations / month
  • Live phone answering starts on Solo
Start Free

Most popular

Tier · pro

Solo

Solo owners who want the phone to stop being a second job.

$490/ yr

300 voice minutes — about 100 calls

  • Up to 2 business numbers
  • 300 voice minutes / month (about 100 calls)
  • Appointment booking on the call — included
  • 1,000 texts / month — once carrier registration opens
  • 1 agent — everything a one-person business needs
  • Unlimited conversations + everything in Free
Start Solo

Tier · business

Team

The right fit for busy teams — one receptionist, full stack.

$1,490/ yr

1,000 voice minutes — about 330 calls

  • 1,000 voice minutes / month (about 330 calls)
  • 5,000 texts / month — once carrier registration opens
  • Up to 5 agents — one per location · 5 numbers
  • Clone an agent for each branch · unlimited conversations
  • Up to 10 team seats — bring the whole front desk
  • Priority support + SLA
Start Team

Clinics & bigger operations

The Clinic plan for regulated practices is not available yet. Talk to us and we will walk through the requirements with you. Bigger operations get Enterprise — multiple locations and custom volume, priced by contract.

The right door at 10,000+ minutes a month, 6+ locations, or your own brand.

Talk to us
Common questions
What counts as a minute?
Anything the agent speaks or listens to on a call. Texts come out of your plan's bundle; we do not charge overage today. Website chat is unlimited on paid plans and never bills per message.
How are SMS and chat messages billed?
Texting is not switched on yet: US carrier registration has to complete first, and we have not opened it. Once it does, replies to your customers' texts come out of the bundle — 1,000 a month on Solo, 5,000 on Team. The published rates past the bundle are $0.04 on Solo and $0.03 on Team. We do not charge overage today, so nothing bills past the bundle. Website chat is free and unlimited on paid plans.
Can I bring my own phone number?
Yes — point your existing Twilio number at Vestibo and keep it. Porting in from other carriers is on the roadmap.
What happens if I go over the included minutes?
We alert you at 80% of your included minutes, so there are no surprises. At 100%, new calls pause until you add minutes or upgrade. Top-up packs are on sale in Settings → Billing: 100 extra minutes for $14, 300 for $39, or 1,000 extra texts for $25, paid once — they do not renew and never expire. The texts pack covers messages your assistant sends beyond your plan's included texts; texting is not switched on yet (see the texting question above), so those credits wait until it is. Overage billing is switched off today, so nobody is charged past their minutes. The published rates are $0.25/min on Solo and $0.20/min on Team.
Can I switch or cancel?
Yes. Switch plans anytime — we prorate to the day. Cancel anytime — your agent keeps running through the end of the period. Annual billing is 2 months free: Solo $490/yr, Team $1,490/yr.
Do you charge for setup?
No. Every plan includes template-driven setup in Rehearsal Mode. Need a hand building it? Write to support@vestibo.com.